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Broadband User Agreement

Broadband Agreement

LAN & Internet Terms Of Service

The Technical Innovation Center at HCC has developed a local area network within the center in order to make your access to the Internet fast, reliable and user friendly. While the Technical Innovation Center at HCC attempts to encourage quality and accuracy of information available through its system, we exercise no control over the content on the Internet, and therefore, Technical Innovation Center at HCC cannot be held responsible for incorrect information.

By registering for any Technical Innovation Center at HCC service, the user agrees to the terms and conditions specified in this document and to the Terms of Service agreement that the TIC is bound to by its provider (currently Expedient).

The Technical Innovation Center at HCC reserves the right to make changes and supplement this document at any time, with the condition that changes will be published in the tenant handbook and on the Technical Innovation Center at HCC Web Site, (http://www.technicalinnovationcenter.com). Users will be notified via electronic mail ("email"), of changes affecting the services to which they subscribe.
The Technical Innovation Center at HCC provides only the following service(s)

Gateway access to the Internet via our LAN.
Initial setup.
Monitoring status of network on a best efforts basis.

The Technical Innovation Center at HCC DOES NOT provide:

Firewall protection or other other security for the customer's server(s).
E-mail services, except the use of the SMPT services provided through ExPedient or other provider to the TIC.
Uninterruptible power supplies.

LAWFUL USE

Technical Innovation Center at HCC's service may only be used for lawful purposes and consistent with all rights of other parties. Without limiting the foregoing, Technical Innovation Center at HCC's service shall not be used in a manner which would violate any law or infringe any copyright, trademark, trade secret, right of publicity, privacy right or any other right of any person or entity or for the purpose of transmitting or storing of material which is obscene, libelous or defamatory.

Use and access to other networks through Technical Innovation Center at HCC must comply with the rules, regulations, terms, policies and/or conditions for such other networks. For purposes of tracking security breaches as well as general system administration, Technical Innovation Center at HCC users agree to be subject to random monitoring of activity while logged on to any of its systems.

No current or former Technical Innovation Center at HCC customer, employee, contractor or affiliate may use programs or methods intended to, or as a possible side-effect of their use, compromise the security of any system or device on our network or any external network, or attempt to bring about, or allow to continue, a denial of any form of service on our network or any external network.

The Technical Innovation Center reserves the right to immediately suspend service on any local area network port that is suspected of causing a failure of the system as a whole, or substantial degradation of service throughout the network. It is the responsibility of each customer to protect its connected equipment from unauthorized access and to take reasonable steps to minimize vulnerabilities that can result in secondary disruptions to the network as a whole. It is the responsibility of the user to notify the TIC Management Office of contact information of the person(s) responsible for administering their internal networks. Failure on the part of the user to provide up-to-date contact information may result in unnecessary extended suspension of service in an emergency